I ordered my Spot card over 5 days ago and haven't received feedback. What now?

In the unlikely but unfortunate event that you don't receive any an update regarding your card order (I.E an SMS or email detailing the status of your delivery), please contact our Support Team by tapping Get Help in the app or by emailing us at [e-mail].

We'll follow up with our courier partner and ensure that your card is delivered to you at the earliest convenience.