Freeze your card. This keeps your cash in your account and out of the wrong hands.
To freeze your card:
- Sign into your Spot app.
- Tap the card icon at the bottom of your home screen.
- Tap on the card you want to freeze and hit Freeze card.
- We'll ask you to confirm, choose Yes to freeze or No to cancel.
If you’re lucky enough to find your lost card, you can easily reactivate it by following these steps:
- Tap the card icon at the bottom of your home screen.
- Toggle to the Frozen cards section.
- Tap on the card you want to freeze and hit Unfreeze card.
- We'll ask you to confirm, choose Yes to unfreeze or No to cancel.
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