Add Money to Your Spot Account

Making a payment via credit card.

• How do I pay with my linked bank card?
• Which features are currently supported?
• Are there any transaction fees when paying with a linked bankcard?
• Where can I view my transaction history for my linked bank card purchases/payments or top-up’s?

Add Money Via 1Voucher

• What is a 1Voucher ?
• How do I top up my Spot account using a 1Voucher?
• How many digits does 1Voucher have?
• Where can I buy 1Voucher ?
• Does a 1 voucher expire.?

OZOW Instant EFT

• Ozow Instant EFT - what is it?
• How do I add money via OZOW Instant EFT?
• How safe and secure is Ozow?
• Are there any fees to top-up?
• What banks are supported by Ozow?
• Money deducted from my bank after an Ozow top-up, but it's not on my Spot app. Why?

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Bank Transfer

• How do I add money via bank transfer?
• Does Spot charge a fee for EFT top-ups?
• I topped up my account via EFT and I still haven't received my funds. What should I do?
• I topped up via EFT 3 days ago and my funds aren't reflecting. Now what?

Bank Card

• How do I add money with my linked bank card?
• Why does Spot charge a fee when I add money with my linked card?
• Why is my linked card top-up failing?

Cash in at Till

• What is a “cash-in at till?"
• How do I add money at a store?

RCS Store Card

• What is RCS?
• How do I add money to my Spot account using my RCS card?
• What are the benefits of linking my RCS card to Spot?
• I’m having trouble adding money from my RCS card. What now?
• Can I withdraw the money that I add from my RCS Store Card?
• Are there any charges or fees linked to adding money to my account using my RCS card?

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